Frequently Asked Questions

Coffee

When was my coffee roasted?

While we don't roast to order, we do ensure that the coffee you receive is as fresh as can be.

If you're curious and would like to know when the coffee you purchased was roasted, feel free to reach out to us and we'll provide all the info we can!

Which grind is for me?

This largely depends on what brewing method you've chosen.

French Press: French Press

Coffee Maker: Drip

Pour Over: Melitta

Espresso: Espresso

Of course, you can also get our coffee Whole Bean if you've got your own grinder, or have other some sort of destiny in mind for the beans.

How is your coffee decaffeinated?

Coffee can be decaffeinated in a few ways, but we strictly stick to water processing be it Swiss Water Processing or Mountain Water Processing.

If you're interested in the process, feel free to take a look here and here.

Which coffee should I choose?
How should I store my coffee?

Whole bean coffee lasts longer than any ground coffee, so grinding at home is almost always better if that's an option.

In terms of keeping the coffee freshest, store it in a cool, dry place, preferably with as little contact to light and air as possible. An airtight container inside a kitchen cabinet works well, for example.

Shipping

When will I receive my order?

We generally ship orders within a day or two of being placed, with holiday season being the exception due to the influx of orders.

You'll receive a tracking number once shipped which should provide more information.

Where do you ship to?

As of now, we only ship within the continental U.S.

Can I pick up my order?

If you're nearby the cafe in Burlington, you can place an order for pickup here.

Other

How can I buy wholesale?

If you're interested in purchasing wholesale, email Jessica@speederandearls.com, or fill out the form here.

Do you offer catering?

Unfortunately, we do not offer catering at this moment.

What's your contact information?

Feel free to contact Jessica@speederandearls.com, or visit the contact page here for more information

Do you offer refunds?

If there is an issue or you're dissatisfied with your order, please contact jessica@speederandearls.com or fill out the form here, and we'll get it squared away as soon as possible.